Privacy Policy | The Cut & Etch

1. Introduction

The Cut & Etch ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.

2. Information We Collect

Personal Information

When you place an order or create an account, we may collect:

Name and contact information (email address, phone number)
Billing and shipping addresses
Payment information (processed securely through our payment providers)
Order history and preferences
Custom design specifications and location data for your products

Automatically Collected Information

When you visit our website, we may automatically collect:

Device information (browser type, operating system)
IP address and general location
Pages visited and time spent on our site
Referring website information

3. How We Use Your Information

We use your information to:

Process and fulfill your orders
Create your custom map designs
Communicate with you about your orders and inquiries
Send promotional emails (with your consent)
Improve our website and services
Prevent fraud and enhance security
Comply with legal obligations

4. Information Sharing

We do not sell your personal information. We may share your information with:

Payment processors to complete transactions
Shipping carriers to deliver your orders
Service providers who assist with our operations
Legal authorities when required by law

5. Cookies and Tracking

We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and understand where our visitors come from. You can control cookie preferences through your browser settings.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have the right to:

Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your personal information
Opt out of marketing communications
Withdraw consent where applicable

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

9. Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

Email: orders@thecutandetch.com